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Client Development Manager (Inside Sales) - Biotech

Date: Jan 14, 2022

Location: US

Company: Cytel Inc

Cytel provides unrivaled biostatistics and operations research knowledge to our customers in the life sciences industries in the form of both software and services.  At Cytel, we work hard to create successful careers with significant professional growth for our employees, as a result of which they work hard to make Cytel successful. Cytel is a place where talent, experience and integrity come together to advance the state of clinical development.



The Client Development Manager (CDM) will support 3 Directors of Business Development in selling Cytel's clinical trial data management services to mid-size pharma and biotech in the Western US.  This is a great opportunity for those interested in transitioning to Outside Sales in the future. Along with the Director of BD, the CDM will be responsible for preserving existing revenue and creating significant new revenue streams and on-going business opportunities to ensure that Cytel meets or exceeds sales, revenue, profitability and customer satisfaction objectives in those accounts.  The CDM will develop and foster relationships with key customer executives and decision-makers, acquire an intimate understanding of the customer’s business, and create new business opportunities for Cytel by identifying emerging customer needs and formulating the appropriate solutions.  


Responsibilities include:  

  • Shared responsibility for all business development/sales activities in the targeted territory. You will be responsible for preserving existing revenue and creating significant new revenue streams and on-going business opportunities to ensure that Cytel meets or exceeds bookings, revenue, profitability and customer satisfaction objectives in those accounts.
  • Potential to provide sole support of new business development/sales activitivies within select accounts
  • Provide strategic support in order to grow existing book of business within select key accounts.
  • Provide lead generation and adminstrative support (processing CDAs, MSA, contracts, etc) in support of all sales actitivities for the targeted territory.
  • Represent the product, services and support needs of the customer base and marketplace to the appropriate line organizations at headquarters, and work closely with marketing and product development to ensure tight alignment with product planning and the development of the product roadmap. This includes presenting opportunities for evaluation that could expand the company’s market and product reach.
  • Learn and understand Cytel products, services, pricing and markets. Keep current with internal Cytel plans and developments. Remain current on relevant industry and specialty topics as needed to perform other duties at the highest possible level.
  • Schedule Cytel personnel in support of business development activities as needed including any travel arrangements and support
  • Provide administrative duties necessary to conduct job such as creating and maintaining up-to-date company files, electronic records including contacts, quotes and forecast records in Salesforce.com.
  • Identify target opportunities, customers. Provide market and customer feedback for product development & marketing. Attend and support relevant industry conferences and events.
  • Provide weekly status reports and forecast updates using whatever computerized or paper-based system Cytel requires.


Minimum Education:

        Bachelor’s degree required, preferably in Business, Marketing, Clinical Sciences or Statistics-related area. MBA or advanced degree highly desirable.


Minimum Work Requirements:

  • Experience in scientific research preferred.
  • 1-3 years of sales-related  experience (lead generation, inside sales, proposals, etc.) in the biopharmaceutical industry.
  • Experience managing complex situations in global companies with strategic planning and execution.
  • Experience with start-up or small company desirable.
  • Experience working in a complex business environment with minimal infrastructure and support.



  • Excellent verbal and written communication skills. Exceptional people skills and understanding of organizational dynamics and politics.
  • Self-motivated and enterprising with the flexibility to work across functional boundaries as required. 
  • Congenial with strong team orientation and the ability to work well with others, especially founders with a passion for research and teaching.
  • Established connections at director levels and above in biopharmaceutical/medical device industries.
  • Experience creating positive meeting opportunities at senior levels in clinical development or equivalent groups.
  • Strong problem solving skills coupled with the capacity to understand and articulate primary issues around key clinical technology.
  • Ability to apply these skills to identify, analyze business opportunities in accounts and more broadly in the industry.


What’s in it for you:

  • You will have the opportunity to play an integral role helping our clients and the industry shape the future of drug development
  • You will be part of an exciting new chapter in Cytel’s history with high growth and opportunities to progress in Senior and Leadership positions within the company
  • Work in an environment designed for an entrepreneurial minded person with a lot of energy, ideas and courage for their implementation
  • Freedom to design and own your go-to market strategy and leverage the best and brightest minds in the industry

Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Cytel does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact Cytel’s human resources department to obtain prior written authorization before referring any candidates to Cytel. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and Cytel. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of Cytel. Cytel shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies.

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