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Senior Business Analyst - Enterprise Systems

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Date: Apr 5, 2019

Location: IN

Company: Cytel Inc

Job Description: Sr. Business Analyst – Enterprise Systems

Cytel is looking for an experienced system administrator and database developer to join the corporate IT team. This person will work closely with our Finance, HR, and Business Unit teams to support our enterprise business systems (Intacct ERP, SAP Success Factors, SQL Server and Power BI reporting) as well as integrations with other line of business or web applications.

Essential Job Functions:

  • Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
  • Create and manage custom objects, fields, formulas, validation rules, custom workflow and approval processes.
  • Perform daily administration, maintenance and support of the systems including, but not limited to ongoing maintenance, back-ups, customization of objects, fields, record types, page layouts, validations, and integrations.
  • Establish and implement best practices with regards to system maintenance, configuration, development, testing, and data integrity.
  • Educate users with proactive practices to enhance and increase their knowledge of the application.
  • Research changes in upcoming versions and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity.
  • Develop relationships with business partners to support new development initiatives
  • Elicit program requirements through focused collaboration, meetings, conference calls
  • Define user requirements, use cases, workflows, processes in the form Epics, and User Stories, and formulate test plans and test cases supporting them.
  • Implement improvements and custom projects individually or by working with partners.
  • Manage database integrations to support operational reporting requirements including development of database structures, ETL packages, and APIs to support data integration needs.
  • Build reports using Microsoft Power BI


  • Strong analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements, epics, and user stories
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Ability to create workflow, define and implement business processes and provide detailed reporting
  • Experience developing database and ETL using Microsoft SQL Server Integration Services
  • Experience troubleshooting and finding multiple solutions to a complex problem
  • Experience working with system support teams at partners and vendors
  • Experience working within both a team environment and independently

Technical Skills:

  • Project Management and Risk Mitigation
  • Intacct ERP experience a plus
  • SAP Success Factors experience a plus
  • Microsoft Office, Visio, MS Project
  • Microsoft SQL Server Integration Services and Power BI
  • SQL Server Development (Packages, Views, Tables, Stored Procedures)
  • Agile Development Tools and Methodologies, and Experience with JIRA and Confluence a plus


  • 3-5 years of System Administration experience
  • 3-5 years SQL Server Development and Administration experience
  • Experience in Pharma or CRO Industry a plus


  • Bachelor's Degree in Business Administration or Computer Science

Job Segment: Systems Analyst, ERP, Computer Science, Database, Technology, Research

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