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LMS Administrator

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Date: Feb 21, 2021

Location: IN

Company: Cytel Inc

Cytel provides unrivaled biostatistics and operations research knowledge to our customers in the life sciences industries in the form of both software and services.  At Cytel, we work hard to create successful careers with significant professional growth for our employees, as a result of which they work hard to make Cytel successful. Cytel is a place where talent, experience, and integrity come together to advance the state of clinical development.


The LMS Administrator will collaborate with various internal and external learning partners. The working hours are of US time Zone. 




  • Support day-to-day administration of LMS through the creation/scheduling of new courses/classes, roster management, and eLearning content testing
  • Participate in the development and maintenance of a knowledge base and supporting documentation regarding administrative access and functions of the LMS
  • Develop training and material for users of the system to review and learn from. This should include both learners and instructors
  • Support other LMS administrators/managers with testing content, enhancements, and general system functionality
  • Own, identify, research, and resolve help desk user questions and issues through a trouble ticket tracking system.
  • Work with other stakeholders around the program roadmap to ensure that courses are delivered into the LMS and made available to learners in a timely manner
  • Establish, implement, and manage training schedules and calendars for technical development/assessment
  • Analyze data and provide documentation & reports to the leadership
  • Undertake and coordinate the overall system administration of the LMS. This may include setting permissions, configurations, producing reports, uploading eLearning materials, monitoring usage, etc.
  • Works with subject matter experts in building training content
  • Troubleshoot issues in LMS and liaise with the LMS provider for updates and troubleshooting
  • Must be able to work independently, manage multiple tasks and meet deadlines


Required Skills

  • A minimum of 3-5 years of experience working with Learning Management systems
  • Experience working with and QA testing eLearning content
  • Proficient in Microsoft Office-like suites, specifically Excel
  • Experience with process documentation and contributing to system Knowledge Base repositories.
  • Proficiency working in ticket-based workflow systems
  • Experience working with remote teams and use of virtual conference tools
  • Helpdesk experience is highly recommended
  • High attention to detail and quality


Recommended Skills:

  • 1-3 years working as a Learning Management System Litoms is preferred
  • HTML experience is a plus
  • Knowledge of SCORM 1.2, 2004 and AICC tracking standards, and ability to troubleshoot course issues
  • Highly proficient in Excel or like spreadsheet tools, experience with advanced formulas and functions (vlookups, Pivot tables, macros)
  • Understand of Agile methodology


Why Cytel? 

  • Our collaborative working environment encourages innovation and rewards results, and we are proud to have one of the lowest turnover rates in the industry. 

  • In addition to competitive compensation, we offer an excellent benefit’s package, an annual bonus incentive, promote work-life balance, and the opportunity to grow with us! 

  • Work with respected experts and thought leaders

Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Cytel does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact Cytel’s human resources department to obtain prior written authorization before referring any candidates to Cytel. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and Cytel. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of Cytel. Cytel shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies.

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